GUEST HELP
Where's My Photo?
Here's exactly how you'll get your event photos, and what to check if you haven't yet.
Or skip ahead to contact usWhat Is idexi Face?
idexi Face isn't an app you download. It's the system event organizers use behind the scenes to find your photos automatically and send them to your email. No video, just photos.
After the event, the organizer uploads all the photos. Our system finds you in them and emails you a private link to your own gallery, plus a one-time code. Both are required to open it.
BEFORE YOUR PHOTOS ARRIVE
AFTER YOU GET THE EMAIL
Still Stuck?
We don't manage guest lists or registrations directly. The event organizer does. If none of the above helped, they're the fastest way to get an answer.
info@idexi.techOr read our Common Questions.